Stay open for business

Regular maintenance extends the life expectancy of entrances and reduces the likelihood of unexpected problems. Our maintenance programmes help you ensure reliable, safe and sustainable operations throughout the lifetime of your equipment.

Maintenance programmes to fit your business needs

Planned preventive maintenance (PPM) schedules can be arranged for all types of automatic doors; sliding, swing and revolving, industrial doors, high-performance speed doors and hangar door systems.

Pro-Active Care plans

Pro-active care plans focus on planned maintenance services to keep equipment in prime condition. Planned maintenance visits are designed and scheduled around your business needs at fixed or intermittent periods accorinding to your choice. Our field-based service engineering teams provide tailored advice based upon your circumstances and budget, before recommending maintenance packages.

Considering factors such as current condition, age of equipment, operating environment, maintenance history and level of useage, ensures our surveys provide a detailed analysis of site needs. By addressing your unique requirements, we help you to design the ideal maintenance plan.

ASSA ABLOY Entrance Systems Maintenance Schedules


Pro-Active Care offers you more options

Pro-Active Care plans offer optional response times, customised performance data and maintenance documentation.

For those responsible for multiple sites, or large numbers of doors, specialist training and CPD around facilities management is available.

ASSA ABLOY Entrance Systems Pro-Active Bronze Service Programme

Pro-Active Bronze

Pro-Active Bronze provides gives you the security of knowing your equipment is regularly inspected and safe. Technicians inspect and certify your equipment for safety and reliability during a number of planned on-site visits according to your needs. Any unplanned service call outs required during the term of the Pro-Active Bronze contract (including labour, travel and parts) are billed at special Pro-Active Care prices.

Pro-Active Silver

Pro-Active Silver provides all the benefits of Pro-Active Bronze, but with the added advantage that labour and engineer travel are included for service call outs during regular business hours.

ASSA ABLOY Entrance Systems Pro-Active Gold Programme

Pro-Active Gold

Pro-Active Gold gives you ultimate protection for doors and docking systems. Including all the benefits of Pro-Active Silver, plus the replacement of any parts required during an unplanned repair or planned maintenance visit. Pro-Active Gold is an excellent way to budget your expenses annually.

ASSA ABLOY Entrance Systems Tailor-Flex Maintenance Programmes

Pro-Active Tailor-Flex

The Pro-Active Care plan which is designed by working in conjunction with you for optimum flexibility. This customized maintenance plan allows you to balance maintenance expenses with your fixed budget, giving you the option to add or delete standard maintenance features to suit your budgeting goals, whilst also meeting your overall performance and safety needs.

ASSA ABLOY Entrance Systems Reactive Door service and repairs

Re-active Service

Benefit from two visit types: Corrective and Safety Check. Our Customer Care Hotline is available to ensure a certified technician is dispatched to your site within an agreed timeframe.